FAQs

Answers to Your Questions

Top questions

Do you have a valid voucher code and would like to redeem it?

To do this, enter the code in the "Enter coupon code..." field provided. You will find this when adding a product to the shopping cart or in the shopping cart itself. After entering the code, you must confirm it by clicking ENTER or the check mark to the right. The discount will then be deducted from the total amount.

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Please check in advance whether your voucher code is still valid. Vouchers often cannot be combined with offers.

If this is the case and the code still does not work, please contact us before completing your order. Our customer service will help you immediately.

Yes, of course! We also offer gift vouchers in our online shop. You can purchase vouchers with the following values:

HK$ 250
HK$ 500
HK$ 1,000

Custom amounts are unfortunately not possible. However, you can purchase multiple vouchers to (almost) reach your desired amount.

Frequently asked questions

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